RETURN POLICY

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. Retain all associated packaging, accompanying materials, and paperwork. 

For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

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If you notice an issue on the products or anything else on the order, please contact us at support@bendinggrid.com and include your order number, photos, and any additional applicable information.

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Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (Note: This will incur a shipping fee in addition to handling, even if the original order shipped for free within the domestic US).

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Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (Note: This will incur a shipping fee in addition to handling, even if the original order shipped for free within the domestic US).

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Please contact us before returning any products. We don’t offer returns, exchanges, or refund orders for buyer’s remorse, but if there’s something wrong with your order, please let us know by contacting us at support@bendinggrid.com and we’ll do our best to help.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.